GlowCharm Shipping and Payment Information

1. Shipping Information

International and Local Shipping Options

At GlowCharm, we offer both international and local shipping to ensure our products reach you no matter where you are. We strive to deliver your orders in the most efficient and cost-effective manner.

Supported Shipping Zones

We ship to the following zones:

• United States
• Canada
• Europe
• Asia
• Australia
• Africa
• South America

Shipping Costs

Shipping costs are calculated based on the destination, size, and weight of the package. During the checkout process, the shipping cost will be displayed before you finalize your order.

Policy Around Returns, Exchanges, Damages, and Lost Packages

Returns and Exchanges: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging.

Damages: If your item arrives damaged, please contact us immediately at glowchaarm@gmail.com with photos of the damage. We will arrange for a replacement or refund.

Lost Packages: If your package is lost in transit, please contact us at glowchaarm@gmail.com. We will work with the shipping carrier to locate your package. If the package cannot be found, we will send a replacement or issue a refund.

Order Processing and Delivery Times

• Processing Time: Orders are processed within 1-3 business days.
• Delivery Time:
  • Local (United States): 6-13 business days
  • International: Delivery times vary by destination, typically 10-20 business days

Please note that these times are estimates and actual delivery times may vary.

2. Payment Information

Payment Options

We accept the following payment methods:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• PayPal

Payment Requirements and Instructions

• Credit Card Payments: Enter your credit card details at checkout. Your card will be charged once your order is placed.
• PayPal Payments: You will be redirected to the PayPal website to complete your purchase securely.

Contact Information

If you have any questions or concerns about shipping and payment, you can contact us at:

• Email: glowchaarm@gmail.com
• Phone: +1-651-348-0426